What personal information do we collect from the users visiting our website?
As described in US privacy law and information security, personal information, or Personal Identifiable Information (PII), is information that can be used on its own or with other information to identify, contact, or locate a single person, or to identify an individual in context.
When do we collect this information?
When signing up for our service, filling out a contact form, leaving a comment on a blog post, or subscribing to our email newsletter, you may be asked to enter your name, email address, mailing address, phone number, credit card information or other details to help with processing your request.
How do we use your information?
We may use the information we collect from you in the following ways:
- To enhance your user experience on the site.
- To allow us to better service you in responding to your client support requests.
- To provision your new account.
- To quickly process your transactions.
- To follow up with you after correspondence (e.g., support ticket, email or phone inquiries).
How do we protect your information?
Our website is scanned on a regular basis for security holes and known vulnerabilities in order to make your visit to our site as safe as possible.
Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential. In addition, all sensitive/credit information you supply is encrypted via Secure Socket Layer (SSL) technology.
We implement a variety of security measures when a user signs up for a service, or accesses their information to maintain the safety of your personal information.
For your convenience, we may store your credit card information during the time you are a client. This is to facilitate billing, and expedite future project requests. When you cease to be a client, we delete this credit card information within 30 days.
Do we use 'cookies'?
You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser settings. Since each browser is a little different, look at your browser's Help Menu to learn the correct way to modify your cookies.
If you turn cookies off, it won't affect your user experience.
We may use the following third parties as data controllers to process your information when submitting a contact form or subscribing to a newsletter on our site:
We do not sell, trade, or otherwise transfer your Personally Identifiable Information to outside parties. We may release information when it's release is appropriate to comply with the law, enforce our site policies, or protect ours or others' rights, property or safety.
However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.
Third-party links and tracking
How does our site handle Do Not Track signals?
We honor Do Not Track signals and do not track, plant cookies, or use advertising when a Do Not Track (DNT) browser mechanism is in place.
How can you opt out of advertising, tracking or emails from us?
You can set preferences for how Google advertises or tracks your activity on our website by using the Google Ad Settings page. Alternatively, you can opt-out by visiting the Network Advertising Initiative Opt-Out page or by using the Google Analytics Opt-Out Browser add-on.
You can opt-out to the creation of a Crazy Egg user profile, Crazy Egg's storing of data about your usage of our site and Crazy Egg’s use of tracking cookies on other websites by opting out on the Crazy Egg website.
If you are receiving emails from us and would like to opt out, you can email us directly at firstname.lastname@example.org, or follow the opt-out instructions at the bottom of each email you receive from us.
Users can visit our site anonymously.
Fair Information Practices
The Fair Information Practices Principles form the backbone of privacy law in the United States and the concepts they include have played a significant role in the development of data protection laws around the globe. Understanding the Fair Information Practice Principles and how they should be implemented is critical to comply with the various privacy laws that protect personal information.
In order to be in line with Fair Information Practices we will take the following responsive action, should a data breach occur:
- We will notify clients via email within 7 business days.
- We also agree to the Individual Redress Principle which requires that individuals have the right to legally pursue enforceable rights against data collectors and processors who fail to adhere to the law. This principle requires not only that individuals have enforceable rights against data users, but also that individuals have recourse to courts or government agencies to investigate and/or prosecute non-compliance by data processors.
How can you change your personal information on file with us?
If at any time, you would like to change personal information on file with Agathon, you change it by email, phone, logging into your client account, or by submitting a support ticket.
1451 Lake Drive SE #68256
Grand Rapids, Michigan 49516
Last Edited on 2019-05-03